Privacy Policy

robens.de is owned by
Oase Outdoors ApS
Kornvej 9
7323 Give
Denmark

General introduction
This Privacy Policy concerns the processing of personal data and describes how robens.de collects and processes data about you.

The Privacy Policy applies to the information that you give us or that we collect via robens.de when you visit the site.

Oase Outdoors ApS is the data controller for your data.

Collection of personal data on robens.de
When you visit robens.de, we collect data about you. The data consists of information about your computer, your type of browser, the search terms you use on the site and your IP address, and is collected in order to optimize the conversion on the site as well as for targeted marketing purposes.

If you register for our newsletter, your data will be used to send you emails with information about our products and about camping in general, as well as direct marketing.

Basis for collection of personal data
The above personal data is collected to enable us to improve our website features and structure. We use your IP address to ensure that you end up on the right landing page.
Your name and email address are collected to enable us to fulfil our agreement with you.

Use of data processors
We use external companies to handle various services, including the technical operation of the website, forwarding of targeted marketing material (including retargeting), website improvement, analysis and statistics. These companies are data processors and act under our instructions as the data controller. Data processors must not use data for purposes other than to fulfil their agreement with us, and they have a duty of confidentiality regarding any such data processing.

A data processing agreement has been entered into with all the external companies we use as data processors.

Your rights
As the data controller, we are obliged to inform you of your rights regarding the processing of your personal data.

Right of access
You are entitled to submit a written request at any given time for information about, for
example, the data we have registered about you, the purpose of the registration, the categories of personal data that the registration concerns as well as about any data recipients and data sources.

You have the right to demand a copy of your personal data. If you would like a copy of your personal data, please contact our Service Department in writing, using the link in the footer.

Right to rectification
You have the right to have any incorrect personal data about you rectified. If you become aware of any errors in the data we have registered about you, please contact us in writing so that such errors can be corrected.

Right to erasure
In some cases, you have a right to request to have all or some of your personal data erased. 

Right to restrict processing to storage
In some cases, you have a right to have the processing of your data restricted to actual storage. This may, for example, be applicable if you believe that the data that we process about you are not correct.

Right to data portability
You have a right to be provided with your personal data in a structured, commonly used and machine-readable format, and you have a right to transmit such data to another data controller.

Right to object
You have a right to object, at any given time, and for special reasons, to our processing of your personal data that we collect to improve our website features and structure.
You may also object at any given time to our processing of your personal data for direct
marketing purposes.

If you object to the processing of your personal data, we are no longer entitled to process the data unless we can show that there are legal reasons for continued processing.

Right to withdraw consent
If you have granted express consent, you have a right to withdraw your consent at any given time.

Right to lodge a complaint
You have a right to lodge a complaint at any given time regarding our processing of your personal data with the Danish Data Protection Agency: Datatilsynet, Borgergade 28, 5, DK-1300 Copenhagen K.

Deletion of personal data
If you do not visit our web site for a period of one year, we will automatically delete the data we have registered about you. 

Data collected in connection with your registration for our newsletter, and thus our possibility of sending you marketing material by email or text messages, will be deleted when you deregister unless we are entitled to continue the processing of such data.

Security
Our technical and organisational security measures provide protection against accidental or unlawful destruction, loss, modification or deterioration of personal data and against such data being misused or disclosed to unauthorised parties.

Only employees who have an actual need to gain access to your personal data in order to perform their work will have access to the data.

Contact details
Oase Outdoors ApS is the data controller of the personal data collected via robens.de
If you have any questions about or comments on this Privacy Policy, you can contact:

Oase Outdoors ApS
Kornvej 9
7323 Give
Denmark
Tel.: +45 7022 8500
Email: info@oase-outdoors.dk

Changes to the Privacy Policy
We are entitled to make changes to our Privacy Policy at any given time. You will be informed about any such changes on your next visit to the website.

This Privacy Policy was last updated on 20 May 2018